Class Policy

Registration

Registration can be done in person or by phone. Payment is expected at time of registration, your class spot is secure once we have payment. Block of the month classes will require a credit card on-line for monthly payment. Your credit card information will be secured. The class supply list can be emailed or you can pick it up in the store. You will receive a 10% discount on all class supplies. Remember to request your discount at time of purchase. Discount will not be given later. If a pattern or specialized ruler is required, each person taking the class must purchase their own. No sharing is permitted due to copyright issues. Cancellations need to be made at least 7 days prior to the first day of the class, a class voucher will be issued to be used for a future class. Your class fee will be forfeited if you cancel less than seven days before the class. The majority of our teachers require at least 3 students to hold the class. If we need to cancel a class due to low registrants, we will give you a full refund. If we need to cancel due to weather, we will do our best to offer the class at a future date, otherwise we will give you a refund.

Class Etiquette

Please be considerate of your teacher and other class members, not everyone sews at the same pace. Please do not wear any perfumes due to possible allergies of other students and instructors. Please arrive 15 minutes early to be set up and ready by class time. Please put all cell phones on silent. If you must take a call, we ask that you step out of the classroom. All beverages must be in a resealable container in the classroom.

Class Photos

The Village Quilt Shoppe will post pictures of students, classes and projects on our website, Facebook page and our other social media. If you do not want your picture or projects posted, please let us know.

Return Policy

Refund Period

Products can be returned with a receipt within the first 30 days after purchase if the item is still in like-new condition. Fabric sold by the yard or any other product that has been altered or customized for your order is not eligible for refunds. Please come in or call the store if you have any questions about returns on a specific item.

Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Damages

www.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Privacy Policy

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.